Uptime Monitoring

Know when your website goes down - and when it comes back.

A newsroom should not learn about an outage from its readers. NowMetrix checks your website every 30 seconds and alerts the people who can do something about it.

The answer you need first: are we online?

The Uptime page starts with the current status, then gives you enough history to understand whether an incident was a short interruption or part of a larger pattern.

Live status

See whether the selected website is currently online, offline, paused, or not configured yet.

30-day history

Review the status bar, availability percentages, outage count, downtime, and recent outage list for the last 30 days.

Monitoring locations

The map shows where checks currently report the website as online or offline.

SSL expiry

The page also highlights when the SSL certificate is expected to expire.

Start monitoring in a few clicks

Monitoring is activated per tracker. An admin only needs to choose the website and confirm that NowMetrix can reach it.

  1. Open the website you want to monitor in NowMetrix.
  2. Select Uptime in the main navigation.
  3. If monitoring is not configured yet, read the introduction and select Activate monitoring.
  4. NowMetrix checks whether the website can be reached before enabling the monitor.
If monitoring has just been activated, the first detailed data may take a short moment to appear. The live status is updated as soon as checks are available.

Read the status page

Area How to read it
Status bar Green means no outage was detected. Orange means one outage was detected. Red means more than one outage was detected.
Availability by period Compare availability over the last 24 hours, 7 days, and 30 days.
Last 30 days Review total outages and downtime for the current 30-day window.
World map Hover or tap a location to see its name and current status.
Outages See when outages started and ended. An ongoing outage is highlighted until the website is back online.

One email when it breaks, another when it is fixed

When a monitored website goes offline, the account owner and active admins receive an email immediately. Editors are left out of these operational alerts.

The alert email links directly to the Uptime dashboard and includes affected locations and status codes when they are available. When the website is back online, admins receive a recovery email with the downtime duration.

Who gets notified?

Notifications go to the main account owner and team members with the Admin role for the account. Keep Team Management up to date so the right people receive alerts.

When the firewall looks like an outage

Sometimes the website is online, but the monitor is blocked. Firewalls, bot protection, and CDN rules can treat an automated availability check differently from a normal browser.

If your website returns an error such as 403 Forbidden, adjust your security rules so the NowMetrix uptime check can reach the public page, then try activation again.

Cloudflare customers should follow the Cloudflare Issues guide and allow both documented NowMetrix service IP addresses.

Allow only what is needed for monitoring. If you are unsure which rule to add, contact support with the tracker ID and the affected domain.

Pause or delete monitoring

Admins can pause monitoring when checks should temporarily stop. Pausing keeps the monitor and its existing history available.

Deleting uptime monitoring removes the monitor and its historical uptime data and reports. Use delete only when the website should no longer be monitored.